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v 2.1 ; 10/14/2023
 




troubleshoot posting payments in business central


This guide contains various issues that you may encounter while attempting to post payments in a payment journal within Business Central.

 

PROBLEM: SUGGEST VENDOR PAYMENTS IS NOT INSERTING A PAYMENT

 

Potential Cause: “Due Date” of the items is after the specified Last Payment Date


Resolution: Set “Last Payment Date” filter to a later date





 
Potential Cause: Posting date of the original expense is after the specified “Posting Date”


Resolution: Set Posting Date to a date after the date the expense was posted


Note: Posting Date is the date that will print on a check/when the transaction will appear on a balance sheet.
 

Potential Cause: Vendor/Payee has a negative balance; this is caused by a credit memo applied to the vendor -or- a grant payment reversed twice


Resolution: Review Vendor ledger for errors and post corrections


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Potential Cause: Item was already suggested into another payment journal

Resolution: Check other payment journals for the payment in question

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PROBLEM: SUGGEST VENDOR PAYMENTS IS INSERTING ODD LINES / REVERSED ENTRIES

 

Potential Cause: Reversal is not correctly applied in the Vendor Ledger; sometimes caused by “Void Check Only” setting

Resolution: Review Vendor Ledger entries and apply reversals to correct lines


 

PROBLEM: ERROR WHEN PRINTING CHECKS

 

 

Potential Cause: Bank Payment Type is not set to “Computer Check”


Resolution: Select Bank Payment Type on all rows

Note: Bank Payment Type can be inserted during the Suggest Vendor Payments process

 

 

Potential Cause: Check Printed box is marked True/Yes. This occurs if the check print prompt window has already been viewed

Resolution:
  • Select the Check menu
  • Select “Void all Checks”
  • Repeat the check print process (be sure to reset the “Last Check No.” value.)

 
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