Updated 10/29/2025
Reversing Checks & Payments
All payments made in akoyaGO should be reversed through Business Central. Reversing payments results in cash being returned to the payment account and the payable, request payment, or purchase invoice, being reopened and available for repayment, reversal, or adjustment.
Void Checks and Electronic Payments
Payments made through the Payment Journal with a Bank Payment Type of Computer Check, Manual Check, Electronic Payment, and Electronic Payment-IAT will have entries in the Check Ledger and will be reversed from this table.
1. Start by Opening Cash Management>Check Ledger Entries.
2. Locate the payment needing to be voided by searching or filtering.
Note: If the filter pane is not visible, click under All and select "Show filter pane".
3. Select the payment and choose Void Check.
4. In the dialog box that opens choose the date of the void. The default option is the original payment date.
5. The Type of Void can also be selected.
a.) The default option is "Unapply and void check" which results in the original payable being reopened and available for repayment or reversal/adjustment. This is the most common option.
b.) "Void check only" leaves the original payable closed and the voided check becomes an open vendor entry; this option is only applicable in special circumstances.
c.) Select “Yes” to continue.
6. Confirm the void was successful by reviewing the Entry Status. The Entry Status should be Financially Voided.
Results
In G/L Entries, the result of the Void is a debit to the cash account that made the payment and a credit to the original payable account on the Void Date.
In Vendor Ledger Entries, the original payment was unapplied from the payable and instead applied to the void. The original payment is reopened and available for repayment, reversal, or adjustment.
Void an unused Check
If a check is unusable/spoiled and needs to be voided without having been previously issued to a recipient, follow these steps to record the void.
1. From the dashboard, select +Post Payments, then open the payment journal that corresponds to the bank account in which the check should be voided
2. Create a new payment line by providing the following information:
- Posting Date - recorded date of the spoiled check
- Bank Payment Type - Computer Check
- Account Type - Vendor
- Account No. - Your organization's Vendor record
- Fund - Your operating/administrative fund
- Amount - A recognizable number, such as $1 or $0.01
3. Select Check > Print Check
4. Make note of the Last Check No. value. If needed, update it to the number before the check you intend to void. For example, I want to record check #1234 as spoiled, so I need to update the Last Check No. to 1233.
5. Select Print or Send To to generate a check record. You do not actually need to print this item.
6. In the Payment Journal, confirm that the Document No. has updated tot he spoiled check's number. Then select Check > Void Check
7. Confirm the Document No. has cleared and delete the line from the Payment Journal
8. If necessary, reset the Last Check No. by navigating to Cash Management > Bank Accounts. Then select the effected bank account record. Under the Posting section, update the Last Check No. value
To confirm the check shows as voided, navigate to Cash Management > Check Ledger Entries. Observe the Entry Status is Voided
Reverse Payments without a Bank Payment Type
Payments processed through the payment journal with a blank Bank Payment Type or through general journals will not be present in Check Ledger Entries. Instead, the reversal should be completed through Bank Account Ledger Entries.
1. Start by opening Cash Management>Bank Accounts.
2. Open the Bank Account Ledger Entries for the bank account that issued the payment by choosing its balance.
3. Locate the payment needing to be voided by searching or filtering.
4. Select the bank entry and choose Find Entries.
5. From the Find Entries window, open Vendor Ledger Entry.
6. Select the payment line, choose the dropdown menu under Apply Entries, and then Unapply Entries.
7. In the Unapply Vendor Entries window, choose Unapply and then Yes to confirm the action.
8. Back on the list of Vendor Entries, choose the payment, and then reverse the transaction.
9. In the Reverse Entries window, choose Reverse and confirm the action.
10. Navigate back to Bank Account Ledger Entries and confirm a debit is posted to the bank account for the reversal.
Results
In G/L Entries, the result of the reversal is a debit to the cash account that made the payment and a credit to the original payable account as of the original payment date.
In Vendor Entries, the original payment was unapplied from the payable and instead applied to the reversal. The original payment is reopened and available for repayment, reversal, or adjustment.