Revised 03/19/2026
Overview
Due to a Microsoft change, links added using the old method may no longer be clickable in akoyaGO email templates. To ensure your emails continue working as expected, akoyaGO now uses a simple text format to create clickable links and button‑style actions.
Important:
Links added using this new format will automatically become clickable when the email is sent. No technical knowledge is required—just follow the format shown below.
When Should I Use This?
Use this format whenever you need to include a link in an akoyaGO email template, such as:
- Complete Your Application
- View Grant Agreement
- Log In to the Donor Portal
- View Documents or Forms
The Required Link Format
To create a clickable link, type it in this format:
[Link text](https://your-link-here.com)
- Text inside the brackets is what the recipient clicks
- The web address in parentheses is where the link goes
Example:
https://akoyago.com
Optional: Add a Tooltip (Hover Text)
You can optionally add a short message that appears when someone hovers over the link (in some email clients):
[Visit our website](https://akoyago.com title="akoyaGO website")
Note:
Not all email apps display tooltips. Do not rely on tooltips for important instructions. Always include critical information directly in the email text.
Make a Link Look Like a Button
You can make important links stand out by styling them like buttons using the email editor’s formatting tools.
[Complete Your Application](https://portal.yourfoundation.org/apply)
- Select the link text in the editor
- Apply formatting such as:
- Bold text
- Text color
- Background color (if available)
- Save the template and send a test email
Note:
Styling does not affect how the link works. akoyaGO will still recognize and convert the link correctly.