• Adjusting the Pledge Gift
• Reversing/Adjusting the Pledge Gift Payments
• Write-Offs

  Adjusting or Voiding a Pledge

 

Note: Pledges can be adjusted/voided before payment has been received and sent to accounting. Once a payment has been applied to a pledge, it can no longer be adjusted or voided.

Adjusting the Pledge Gift

To adjust or void a pledge amount:

• Locate the Pledge (Gift) record for the donor.
• Update the Gift Adjustment value to reflect:
  • Reduction in total commitment, or
  • Full cancellation of remaining unpaid amounts.

The Gift Adjustment indicates that the previously recorded pledge commitment has changed.

 

Reversing or Adjusting Accrued Pledge Amounts (Pledge Gift Payments)

Once you have updated the pledge Gift Adjustment value, adjust the accrued pledge amount at the Gift Payment level:

• Open the Pledge (Gift Payment) record associated with the pledge Gift.
• Select the Reverse/Adjust action, then choose “Adjust” to modify the pledge or “Void” to cancel the pledge.

 

Write-offs and Their Accounting Impact

Once payment has been applied to a pledge, reducing the pledged amount requires a specific adjustment type called “Write-off”.

When a Pledge Write‑off is recorded:

• A gift payment with type “write-off” is created
• The original pledge accrual balance is reduced to 0
• Accounting impact:
  • Credit customer (receivable)
  • Debit original revenue account, or another specified account