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Revised 08/21/2026

 

Microsoft offers multiple AI-powered Copilot experiences across its cloud ecosystem. The two most common categories akoyaGO clients encounter are Microsoft 365 Copilot and Dynamics 365 and Power Platform Copilot features.

Although both use Microsoft AI technology, they are licensed, deployed, and managed differently. Understanding these differences can help organizations determine which AI capabilities are available, how they are enabled, and whether access can be restricted to specific users.
 

 Microsoft Copilot is a Microsoft-provided feature that can be used alongside akoyaGO; Microsoft manages its functionality, behavior, configuration, and support.

  Summary

Organizations can deploy Microsoft AI capabilities in different ways depending on the product being used.

Key Points

Microsoft 365 Copilot is licensed and assigned to individual users. Organizations can provide access to selected staff members without enabling it for the entire tenant. Microsoft recommends using pilot groups as part of the deployment process. Microsoft 365 Copilot includes AI capabilities in applications such as Word, Excel, Outlook, PowerPoint, Teams, OneNote, and Microsoft 365 Chat. Access is primarily controlled through user license assignments. Dynamics 365 and Power Platform Copilot features are separate from Microsoft 365 Copilot and are typically enabled through environment, tenant, or feature-level configuration settings within the Dynamics and Power Platform administration experience. Even when a Dynamics 365 Copilot feature is enabled, existing security roles and permissions may still limit user access. Users can only access data they already have permission to view. Microsoft licensing, deployment, and administration requirements vary by Copilot product and feature. Organizations should review Microsoft's documentation for the specific Copilot capability they intend to implement. 

Bottom Line: Organizations that want to introduce AI gradually often begin by assigning Microsoft 365 Copilot licenses to a limited group of users, while separately evaluating Dynamics 365 and Power Platform Copilot features that may require tenant-level or environment-level configuration.

Capability

Can Be Enabled for Specific Users?

Can Be Enabled Tenant/Environment Wide?

Microsoft 365 Copilot

Yes

Not typically deployed through tenant-wide licensing

Microsoft 365 Copilot Pilot Groups

Yes

No

Dynamics 365 Copilot Features

Depends on feature

Commonly Yes

Power Platform Copilot Features

Depends on feature

Commonly Yes

Security Role Access to Copilot Features

Yes

No

  Microsoft 365 Copilot

Microsoft 365 Copilot is Microsoft's AI assistant for productivity applications including:

Word, Excel, PowerPoint, Outlook, Teams, OneNote, and Microsoft 365 Chat.

Microsoft 365 Copilot uses Microsoft Graph and organizational content that users already have permission to access to provide AI-assisted productivity experiences. Microsoft documents Microsoft 365 Copilot as a licensed Microsoft 365 service that can be assigned to users through Microsoft 365 administration tools.

Deployment Model

Microsoft 365 Copilot licenses can be assigned to:

Individual users, Groups of users, Pilot programs, and selected departments.

Organizations may deploy Microsoft 365 Copilot to a subset of users rather than the entire tenant. Microsoft's deployment guidance specifically recommends pilot testing with a selected group of users before broader rollout.

User-Specific or Tenant-Wide?

Setting

Scope

Microsoft 365 Copilot license assignment

User-specific

Group-based license assignment

User-specific (via group membership)

Pilot deployments

User-specific

Microsoft 365 security and compliance configuration

Tenant-wide administrative settings

  Dynamics 365 and Power Platform Copilot Features

Dynamics 365 and Power Platform products include their own Copilot capabilities.

Examples may include:

AI-generated record summaries, Natural language queries, AI-assisted form creation, AI-assisted workflow generation, AI-powered analysis, and recommendations.

Microsoft documentation and Dynamics training materials indicate that organizations must typically enable these features within their Power Platform or Dynamics environment before users can access them.

Important: The specific Copilot features available vary by product, licensing model, and Microsoft's release schedule.

Deployment Model

Unlike Microsoft 365 Copilot, many Dynamics 365 Copilot features are controlled through environment settings within Power Platform and Dynamics administration tools. Depending on the feature, administrators may:

Enable a Copilot capability for an environment, enable preview features for a tenant, Control access through security roles, and Control access through application permissions.

Because individual Dynamics Copilot features are managed differently, organizations should review Microsoft's documentation for the specific feature being enabled.

User-Specific or Tenant-Wide?

Setting

Scope

Enable Copilot feature in a Dynamics environment

Typically environment-wide

Enable Power Platform Copilot capability

Often tenant-wide or environment-wide

Security role permissions for accessing functionality

User-specific

Access to records and data used by Copilot

User-specific through existing security roles

 

Important: Enabling a Dynamics 365 Copilot feature for an environment does not necessarily mean every user can use it. Microsoft security roles and permissions continue to govern access to data and functionality.

  Comparing the Two Models

Area

Microsoft 365 Copilot

Dynamics 365 / Power Platform Copilot

Primary Use

Productivity apps

Business application experiences

Examples

Outlook, Teams, Word, Excel

Record summaries, AI assistance within Dynamics

Licensing

User-based licenses

Varies by product and feature

Can be enabled for specific users only?

Yes

Depends on feature and security model

Requires tenant or environment configuration?

Yes

Yes

Controlled by license assignment?

Primary Method

Not always

 
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